Privacy Policy
Last updated: October 2026
This policy describes how Cmlog Heating & Air ("we" or "us") gathers, uses and passes along information when you browse cmlog.living, phone the number shown here, or send in a request form. It is a general template, not legal advice.
What We Gather
Some details come straight from you. If you fill out a form or phone in, you may tell us your name, phone number, email address, location and what is going wrong with your heating or cooling.
Other details are picked up automatically while you use the site. These can include your IP address, browser, type of device, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked. Some may be recorded so we can check quality and handle billing.
Why We Use It
We use the information to:
- Match you with an independent HVAC provider that works in your area
- Hand your request details to that provider so they can reach out
- Answer your questions and messages
- See how the site and phone lines are being used
- Make the site and the service work better
- Follow the law and guard against fraud or misuse
Who Receives It
Cmlog Heating & Air is a referral service. When you ask for help, your contact details and request are sent to one or more independent providers or marketing partners, so they can get in touch about it. These are separate businesses, and each follows its own privacy practices.
We also rely on outside companies to run the site and phone systems, such as hosting, analytics and call-tracking firms, and they may see some information. We may release information if the law requires it or to protect our rights.
We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.
Cookies and Analytics
This site may use cookies and similar tools to learn how visitors move through it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.
Choices You Can Make
Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To ask, email contact@cmlog.living. Before acting, we may need to confirm who you are.
Security and How Long We Keep Data
We take reasonable steps to protect your information, but no way of sending or storing data is perfectly safe. We hold on to information only as long as the purposes above require, or as the law demands.
Children
This site is not meant for children under 13. We do not knowingly collect their personal information.
Updates to This Policy
We may revise this policy now and then. The date at the top shows the most recent change.
Reach Us
If you have a question about this policy, email contact@cmlog.living.
Tell us what happened
Tell us what your system is doing. Send the request form or email contact@cmlog.living, and a local provider in our network can follow up with you.
No obligation